Returns & Exchanges
At Johnson Leathers, we stand behind the craftsmanship of our premium leather goods and offer a 30-day window for returns or exchanges on all unworn items. We want you to be completely satisfied with your purchase, ensuring every piece meets your expectations for quality and fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the leather is protected from creasing during transit.
- 3.Ship to Workshop
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our artisans inspect the returned item for quality, we will process your refund or ship your replacement within 5-7 business days.
